Employment Opportunities

Pacific Honda is currently seeking positive and driven individuals to join our team! Whether you are a student in automotive or a licensed technician, openings are available for Service Technicians of all skill levels.

Technician responsibilities include:
• Routine maintenance and repairs of customer vehicles
• Accurately diagnose warning lights, noises, and other concerns
• Provide proper documentation within repair orders and multi-point inspections
• Fulfill and maintain Honda Factory Certifications and training
• Provide exceptional customer service

Requirements include:
• Must have your own tools and tool storage
• Valid driver's license w/ clean driver's abstract
• Current enrollment or completion of Automotive Technical schooling (preferred)
• ASE certifications and safety check license (preferred but not required)
• Must have a passion for all things automotive

Compensation: Hourly and flat-rate hourly with comprehensive benefits package

Applicants that meet these qualifications are welcome to inquire/apply:

In person at Pacific Honda 188 South Beretania Street
By phone: 808-528-7400; ask for Mike- Service Manager
Email resume: mike.igarashi@hondahawaii.com

Seeking an individual to join our team. This individual will be processing, writing up and scanning transactions, along with booking and breaking down vehicle purchase deals. You will be working closely with DMV and other departments such as sales and service.

Starting Pay : Based on experience

Responsibilities:

• Submit motor vehicle paperwork to DMV/Vendors
• Book and break down deliveries
• Log used vehicles
• Admin job duties as needed
• Assist Sales with purchased deals
• Assist accounting with documenting deals

Qualifications:

• Proficient in MS Office
• Can multitask and work in a fast-paced environment
• Ability to perform different duties when needed
• Positive attitude and works well with other

Benefits

• Great Benefits, Medical, Dental, and Vision!
• PTO (Vacation, Sick Time etc.)
• 401K after 6 months of employment

Job Summary

The Sales Consultant is responsible for selling new and pre-owned vehicles while delivering an exceptional guest experience. This position focuses on building lasting customer relationships, achieving sales goals, and maintaining high standards of guest satisfaction and profitability. Sales Consultants are expected to represent the dealership professionally while following all company policies and manufacturer guidelines.

Essential Duties and Responsibilities

• Meet or exceed the dealership's monthly sales goals and performance standards.
• Greet every guest promptly and professionally or ensure they are assisted by another team member.
• Conduct a thorough needs assessment to help guests select the vehicle that best fits their lifestyle and budget.
• Present and demonstrate vehicle features, benefits, performance, technology, safety features, and available options.
• Offer a test drive to every qualified guest and follow dealership procedures for verifying driver's licenses, insurance, and other required documentation.
• Prepare and complete vehicle sales transactions accurately and efficiently while complying with dealership policies and legal requirements.
• Deliver each vehicle in a professional manner, ensuring the guest understands vehicle features, operation, maintenance, and ownership benefits.
• Follow up on all post-delivery items, including title and registration paperwork, "We Owe" items, accessories, and special requests to ensure complete guest satisfaction.
• Build long-term relationships through consistent follow-up, referrals, and repeat business opportunities.
• Maintain comprehensive knowledge of current and upcoming vehicle models, manufacturer incentives, financing programs, and competitive products.
• Complete all required manufacturer and dealership training programs.
• Attend all scheduled sales meetings, product training sessions, and dealership meetings.
• Collaborate with management to establish monthly sales objectives, income goals, and action plans for achieving them.
• Resolve guest concerns professionally and promptly while maintaining a high level of guest satisfaction.
• Maintain accurate customer records and sales activities using the dealership's Customer Relationship Management (CRM) system.
• Comply with all dealership policies, manufacturer standards, and federal, state, and local laws governing vehicle sales.

Required Knowledge, Skills, and Abilities

• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service and relationship-building abilities.
• Proven sales, negotiation, and closing skills.
• Strong organizational skills with exceptional attention to detail.
• Excellent time management and the ability to prioritize multiple responsibilities.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to maintain professionalism while working under pressure.
• Basic computer proficiency, including Microsoft Office Suite and dealership software systems.
• Ability to learn and effectively use dealership CRM and inventory management systems.

Education and Experience

Required

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Ability to be insured under the dealership's insurance policy.

Preferred

• Previous automotive sales or retail sales experience.
• Customer service experience.
• Experience using CRM software.

Physical Requirements

• Frequently stand, walk, and move throughout the dealership and vehicle lot.
• Sit, bend, stoop, kneel, and reach as needed.
• Drive vehicles safely during demonstrations and test drives.
• Occasionally lift up to 25 pounds.

Working Conditions

• Fast-paced automotive dealership environment.
• Flexible schedule, including evenings, weekends, and holidays as business needs require.
• Frequent interaction with guests, coworkers, and vendors.

Performance Expectations

Success in this role is measured by:

• Achievement of monthly vehicle sales goals.
• Guest satisfaction and positive customer feedback.
• Repeat and referral business.
• Compliance with dealership policies and manufacturer standards.
• Timely completion of required training and documentation

Email Resume: careers@hondahawaii.com

Job Summary

The General Sales Manager (GSM) is responsible for overseeing all aspects of the dealership's New and Pre-Owned Vehicle Sales Departments. This leadership position develops and executes sales strategies, drives revenue and profitability, manages inventory, coaches department leaders, and ensures an exceptional guest experience. The GSM partners with executive leadership to achieve dealership objectives while maintaining compliance with manufacturer standards, company policies, and applicable laws.

Essential Duties and Responsibilities

• Provide strategic leadership for all New and Pre-Owned Vehicle Sales operations.
• Develop and execute sales plans that achieve dealership goals for sales volume, gross profit, market share, and guest satisfaction.
• Lead, mentor, and hold Sales Managers, Finance & Insurance (F&I) Managers, and Sales Associates accountable for performance expectations.
• Establish departmental objectives, key performance indicators (KPIs), and accountability measures.
• Monitor daily, weekly, monthly, and annual sales performance and implement corrective action plans as needed.
• Review and approve deal structures, pricing, trade valuations, and exceptions within dealership guidelines.
• Partner with the General Manager and executive leadership to develop sales forecasts, operating budgets, and strategic initiatives.
• Ensure all departments deliver a consistent, professional, and guest-focused sales experience.
• Oversee inventory management, including ordering, pricing, vehicle aging, merchandising, and inventory turn strategies.
• Analyze sales trends, inventory performance, market conditions, and competitor activity to maximize dealership profitability.
• Collaborate with the Marketing Department to develop advertising campaigns, digital strategies, promotional events, and manufacturer incentive programs.
• Ensure effective coordination between the Sales, Finance & Insurance, Business Office, Service, and Parts Departments.
• Recruit, interview, hire, train, coach, evaluate, and develop sales leadership and sales staff in partnership with Human Resources.
• Conduct regular one-on-one coaching sessions, department meetings, and performance evaluations.
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
• Ensure compliance with manufacturer standards, dealership policies, and all federal, state, and local laws governing automotive sales.
• Monitor guest satisfaction scores and resolve escalated guest concerns promptly and professionally.
• Maintain strong relationships with manufacturer representatives, lenders, vendors, and business partners.
• Review financial statements, departmental reports, and key operating metrics to identify opportunities for improvement.
• Complete all required manufacturer certifications and leadership training.
• Perform additional duties as assigned by executive leadership.

Required Knowledge, Skills, and Abilities

• Strong executive leadership and team development skills.
• Extensive knowledge of automotive retail operations, sales processes, and dealership management.
• Exceptional sales, negotiation, and strategic planning abilities.
• Strong financial acumen, including budgeting, forecasting, expense management, and profit analysis.
• Ability to analyze key performance indicators and implement performance improvement strategies.
• Excellent communication, presentation, coaching, and conflict resolution skills.
• Strong decision-making and problem-solving abilities.
• Ability to build productive relationships with employees, guests, manufacturers, lenders, and vendors.
• Excellent organizational and time management skills.
• High level of integrity, professionalism, and sound business judgment.
• Proficiency with dealership management systems (DMS), CRM software, inventory management systems, reporting tools, and Microsoft Office Suite.

Education and Experience

Required

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Minimum of five (5) years of progressive automotive dealership sales leadership experience.
• Previous experience as a Sales Manager, Finance Manager, or equivalent dealership leadership role.

Preferred

• Previous experience as a General Sales Manager.
• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• Manufacturer leadership certifications.
• Experience with CDK, Reynolds & Reynolds, Dealertrack, VinSolutions, or similar dealership software.

Physical Requirements

• Frequently stand, walk, and move throughout the dealership.
• Sit for extended periods while reviewing reports, conducting meetings, and performing administrative duties.
• Operate computers, telephones, and other standard office equipment.
• Occasionally lift up to 25 pounds.
• Ability to drive dealership vehicles when necessary.

Working Conditions

• Fast-paced automotive dealership environment.
• Frequent interaction with executive leadership, guests, employees, manufacturers, lenders, vendors, and community partners.
• Flexible work schedule, including evenings, weekends, and holidays as business needs require.
• Performance-driven environment requiring strong leadership, strategic decision-making, and operational oversight.

Performance Expectations

Success in this position is measured by:

• Achievement of dealership sales volume and market share objectives.
• New and pre-owned vehicle gross profit performance.
• Departmental profitability and expense management.
• Finance and product penetration results in partnership with the F&I Department.
• Inventory turn, aging, and merchandising effectiveness.
• Guest satisfaction, retention, and online reputation.
• Employee productivity, engagement, development, and retention.
• Compliance with manufacturer standards, dealership policies, and regulatory requirements.
• Accuracy of sales forecasting, budgeting, and operational reporting.
• Successful execution of strategic initiatives and continuous operational improvement.

Email Resume: careers@hondahawaii.com

Job Summary

The Sales Manager is responsible for leading the dealership's sales team to achieve new and pre-owned vehicle sales objectives while delivering an exceptional guest experience. This position provides leadership, coaching, and accountability to Sales Associates, develops sales strategies, manages inventory performance, and ensures compliance with dealership policies and manufacturer standards. The Sales Manager is expected to drive profitability, foster a high-performing sales culture, and maintain strong guest satisfaction.

Essential Duties and Responsibilities

• Lead, motivate, coach, and develop the sales team to achieve dealership sales goals and performance objectives.
• Meet or exceed monthly, quarterly, and annual sales, gross profit, and guest satisfaction targets.
• Monitor daily sales activity and provide ongoing coaching to improve closing ratios, product knowledge, and customer engagement.
• Conduct daily sales meetings, training sessions, and performance reviews.
• Recruit, interview, onboard, and mentor Sales Associates in partnership with the Human Resources Department.
• Establish individual sales goals and performance expectations for each Sales Associate.
• Assist Sales Associates throughout the sales process, including vehicle selection, negotiations, trade evaluations, and closing transactions.
• Review and approve vehicle pricing, appraisals, trade values, and deal structures within dealership guidelines.
• Work closely with the Finance & Insurance (F&I) Department to ensure smooth and timely delivery of completed vehicle transactions.
• Ensure all guests receive prompt, professional, and courteous service throughout the sales process.
• Address guest concerns and resolve complaints in a timely and professional manner while maintaining high guest satisfaction.
• Monitor inventory levels, vehicle aging, and market trends to maximize inventory turnover and profitability.
• Collaborate with management and the Marketing Department to develop promotional campaigns and sales events.
• Ensure compliance with manufacturer programs, dealership policies, and all applicable federal, state, and local regulations.
• Maintain accurate sales reports, forecasts, and performance metrics for dealership leadership.
• Analyze sales data and identify opportunities to improve performance and profitability.
• Maintain knowledge of manufacturer incentives, new model introductions, competitor activities, and industry trends.
• Participate in manufacturer meetings, sales training, and dealership leadership meetings.
• Foster a positive, ethical, and team-oriented work environment.

Required Knowledge, Skills, and Abilities

• Strong leadership, coaching, and employee development skills.
• Excellent communication, interpersonal, and conflict resolution abilities.
• Proven sales management, negotiation, and closing skills.
• Strong understanding of automotive sales processes and dealership operations.
• Ability to motivate employees and build a high-performing sales team.
• Strong analytical and decision-making skills.
• Excellent organizational and time management abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• High level of professionalism, integrity, and accountability.
• Proficiency with dealership management systems (DMS), CRM software, inventory management systems, and Microsoft Office Suite.

Education and Experience

Required

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Minimum of three (3) years of automotive sales experience.
• Previous leadership or supervisory experience within an automotive dealership.

Preferred

• Previous experience as an Automotive Sales Manager.
• Manufacturer sales certification.
• College degree in Business Administration, Marketing, or a related field.
• Experience using CDK, VAuto, or similar dealership software.

Physical Requirements

• Frequently stand, walk, and move throughout the showroom and dealership lot.
• Sit for extended periods while reviewing reports, conducting meetings, and completing administrative work.
• Operate computers, telephones, and other standard office equipment.
• Occasionally lift up to 25 pounds.
• Ability to drive dealership vehicles for demonstrations or operational needs.

Working Conditions

• Fast-paced automotive dealership environment.
• Frequent interaction with guests, sales staff, finance personnel, vendors, and manufacturer representatives.
• Flexible schedule, including evenings, weekends, and holidays based on business needs.
• Performance-driven environment requiring strong leadership, adaptability, and decision-making.

Performance Expectations

Success in this role is measured by:

• Achievement of new and pre-owned vehicle sales objectives.
• Gross profit and departmental profitability.
• Inventory turnover and aged inventory management.
• Guest satisfaction and customer retention.
• Sales Associate productivity, development, and retention.
• Compliance with dealership policies, manufacturer standards, and regulatory requirements.
• Accuracy and timeliness of sales reporting and forecasting.
• Successful recruitment, coaching, and performance management of the sales team.

Emai Resume: Careers@hondahawaii.com

Job Summary

The Finance & Insurance (F&I) Manager is responsible for arranging vehicle financing, presenting and selling finance and insurance products, and ensuring all transactions comply with federal, state, lender, manufacturer, and dealership requirements. This position works closely with the Sales Department, lenders, and guests to provide financing solutions while maximizing profitability, maintaining compliance, and delivering an exceptional guest experience.

Essential Duties and Responsibilities

• Meet or exceed monthly finance, product penetration, and profitability goals established by dealership management.
• Review completed vehicle sales transactions and interview guests to determine financing and protection product needs.
• Secure financing through approved lending institutions by matching guests with appropriate loan and lease programs.
• Present all available finance, insurance, and vehicle protection products in a professional, ethical, and compliant manner.
• Explain financing terms, payment options, warranties, service contracts, GAP protection, maintenance plans, and other available products.
• Ensure all required documents are completed accurately, signed, and submitted in a timely manner.
• Verify that every deal complies with dealership policies, lender requirements, manufacturer programs, and applicable federal and state laws.
• Maintain compliance with all regulations, including Truth in Lending (TILA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), OFAC requirements, FTC regulations, and all applicable state laws.
• Submit contracts to financial institutions and follow up to ensure prompt funding.
• Resolve contract discrepancies, funding issues, stipulations, and lender requests promptly.
• Maintain positive working relationships with lending institutions, product providers, and manufacturer representatives.
• Assist Sales Associates and Sales Managers with deal structuring to maximize guest satisfaction and dealership profitability.
• Review credit applications and maintain confidentiality of all customer financial information.
• Monitor contract funding and work with accounting to resolve outstanding receivables.
• Maintain complete and organized deal jackets in accordance with dealership standards.
• Complete all manufacturer-required certification and compliance training.
• Attend sales meetings, finance meetings, and training sessions as scheduled.
• Stay current on lender programs, interest rates, compliance requirements, manufacturer incentives, and industry best practices.
• Provide exceptional guest service by answering financing questions and resolving concerns in a professional manner.

Required Knowledge, Skills, and Abilities

• Strong knowledge of automotive financing, leasing, and insurance products.
• Thorough understanding of automotive finance regulations and compliance requirements.
• Excellent sales, negotiation, and closing skills.
• Strong communication and presentation abilities.
• Ability to explain complex financial information in an easy-to-understand manner.
• Excellent customer service and relationship-building skills.
• Strong analytical, mathematical, and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple transactions simultaneously while meeting deadlines.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficient in dealership management systems (DMS), CRM software, lender portals, and Microsoft Office Suite.

Education and Experience

Required

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Minimum of 2 years of automotive sales, finance, or related dealership experience.

Preferred

• Previous experience as an Automotive Finance & Insurance Manager.
• Experience with CDK, Reynolds & Reynolds, Dealertrack, RouteOne, or similar dealership software.
• Manufacturer F&I certification.
• College degree in Business, Finance, or a related field.

Physical Requirements

• Frequently sit for extended periods while reviewing documents and meeting with guests.
• Occasionally stand, walk, bend, and reach throughout the dealership.
• Operate standard office equipment, including computers, printers, scanners, and telephones.
• Occasionally lift up to 25 pounds.
• Ability to drive dealership vehicles when necessary.

Working Conditions

• Fast-paced automotive dealership environment.
• Frequent interaction with guests, lenders, sales staff, management, and vendors.
• Flexible work schedule, including evenings, weekends, and holidays as business needs require.
• Performance is driven by production goals, funding timelines, compliance standards, and guest satisfaction.

Performance Expectations

Success in this position is measured by:

• Achievement of monthly finance and product sales objectives.
• Finance reserve and product gross profit performance.
• Product penetration percentages.
• Contract funding efficiency and accuracy.
• Compliance with dealership policies and applicable laws.
• Guest satisfaction and retention.
• Timely completion of required documentation and manufacturer training.

Email Resume: Careers@hondahawaii.com